As the world slowly reopens, we are dedicated to offering incredible, responsibly run adventures to ensure our guests can sail and stay in Turkey and Greece with peace of mind.
If we have to cancel the trip for any reason, you will receive a full refund.
If you have to cancel your trip due to COVID-19, you will receive a full refund.
You can transfer your trip free of charge up to 21 days before departure.*
All trip payments are protected though our TURSAB membership.
What you need to know:
Valid for new bookings made on or after 30th June 2020.
You can rest assured that we only run trips that comply with our 4 tier Travel Safety Charter.
Our 5-stage approval process before a destination opens to our guests.
Enhanced, regular cleaning at accommodation, at meals and on transport.
We travel in small groups, and all members self-declare they are COVID-free before departure and take a temperature check on arrival.
Local and HQ office support available in every destination, all day, every day of your trip.
All of our destinations will be required to pass a 5-stage approval process, which includes Ministry of Health advice.
You can contact our Travel Experts at any time for the latest information on local travel guidelines, country entry requirements or health certifications. We will update trip notes and advice so you have up-to-date information in your departure information.
Enhanced cleanliness and hygiene safety measures will be introduced in our accommodation, transport, meal locations and venues, and our local teams will visit each one in advance of travel.
SailNStay Travels has received the Tourism Council’s Safe Travels stamp, which provides travellers with additional assurance that we have adopted health and hygiene global standards designed to keep your travels as safe as possible.
Your boat
We will check that enhanced cleaning protocols have been introduced by our boat, which may include the following:
On your transport
At your meals
Suitable venues will be proposed for all meals, whether included in the price of your holiday or at your own cost, and whether your guide accompanies you or not.
The meal venue proposed will reflect:
On our guided group trips, you’ll join a ‘small group bubble’ (average of 10 travellers). Every member of your small group will complete a declaration prior to travel, to state they are free of COVID symptoms and any known exposure, and will be asked to take a temperature check in the first 12 hours upon arrival.
Before you travel
On your trip
Our airline partners have been making changes to the way they operate in order to prevent the spread of COVID-19. After arriving at the airport, you’ll notice that your experience will be a little different to what you’re used to. Social distancing rules are as they are in other public spaces, so must be followed as much as possible, and in order to help protect yourself and others on your journey you will need to wear a face covering in the airport and throughout your flight. There will also be more readily-available hand sanitiser throughout the airport and the option to check in online and utilise a self-service bag drop. Onboard, aircrafts are typically fitted with HEPA filters which replace cabin air every three to four minutes and cabins are thoroughly disinfected daily, providing surface protection from viruses that lasts for at least 24 hours.
Measures differ by airline and destination country, so please check with your airline for the most up to date flying advice.
